Scores are a way of describing evaluation criteria (or "grading standards") based on the expected outcomes and performances rather then using report based outcomes. The CAPETM Score is the sum of the calculation of several different pieces of claim adjusting and management information! The CAPETM Score is designed to give management a clear analysis of company and individual performance when it comes to the administration of claims processed rather than accumulating pages and pages of monthly reports. ClaimsCaddy, LLC now uses the CAPETM Scoring module on each claim processed and furnishes the CAPETM Score averages by insurance company, independent company and by adjuster.
When in the field the inspector can use his or her mobile device or tablet to:
When in the field the adjuster can use his or her mobile device or tablet to:
Users can now view previous claim data that match the address and zip code of a current claim. This data (including images) can be used to insure that previously assessed damages have been repaired or replaced prior to any new assessment, thereby helping to eliminate over payment and fraud!
Dispatchers can now assign claims to field adjusters and processors in BULK. Our system automatically scans the adjuster database for matching experience and distance from the claim. Dispatchers have the opportunity to edit all choices and mark which claims to hold or allow for assignment. Push one button and all marked claims are assigned to adjusters and processors.
Dispatchers can now re-assign claims to field adjusters in BULK. Our system automatically looks for claims that have not been accepted by field adjusters and then scans the adjuster database for matching experience and distance from the claim. Dispatchers then have the opportunity to re-assign the claim or mark any claim to hold as is. Push one button and all marked claims are re-assigned to the new adjusters.
Adjusters can now mark their license designations or experience within their profile. Dispatchers can execute a search of adjusters based on the type of claim and those that meet the experience needed to adjust the claim!
Companies now have an option to add litigation professionals to the group of professionals that can have access to claim files when necessary!
Create DIARY reminders to insure contract compliance from 1 to 10 days from last update. Option to edit the DIARY on a claim-by-claim basis incase a quicker response is required
Join The Fastest Growing Claims Management Group NOW!